Privacy Policy

Welcome to Broken Links, owned and operated by Two Phase, LLC (“Broken Links”), a Wyoming Corporation. We are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect from you, how it is used, and the steps we take to protect it. The terms contained in this Privacy Policy incorporate the Terms of Service available on this website unless otherwise noted.

By accessing and using our service, you (also “User”) accept and agree to be bound by the terms and provisions of this agreement and any other agreement published on this website or any website owned and operated by Broken Links (collectively, the “Policies”). In addition, when using any service provided on this website or any subsidiary of Broken Links (“Broken Links”), you are subject to any posted guidelines or rules applicable to such services, which may be posted and modified at will by Broken Links.

1. Information We Collect

a. Personal Information: When you register for our services, you are opting into and agreeing to allow us to collect personal information such as your name, email address, and contact details. This information is necessary to provide our services and manage your account.

b. Cookies and Tracking Technologies: We use cookies and other tracking technologies to personalize your experience on our platform and analyze site usage. These technologies help us improve our services and provide content tailored to your interests.

c. Analytics Information: We employ third-party analytics tools to help us understand how our services are used. These tools may collect information such as your IP address, device type, operating system, referral URLs, device identifiers, and activity on our services.

d. Audit Inputs: When you submit a domain to be audited, or use our free lookup tools, we record the domain you submitted, the timestamp, and the resulting scan output. We use this to operate the Service, improve our crawl coverage and scoring models, and monitor abuse. We do not crawl or store the contents of pages behind authentication.

2. How We Use Your Information

a. To Provide Services: We use your information to operate, maintain, and provide the features and functionality of our services, to communicate with you, and to respond to your inquiries.

b. For Improvement and Optimization: We use the information to understand and analyze usage trends and preferences, to improve our services, and to develop new products, features, and functionality.

c. For Marketing: We may use your information to contact you with newsletters, marketing, or promotional materials that may interest you. You can opt out of receiving any or all communications from us by following the unsubscribe link or instructions provided in any email we send.

We never sell the personal contact information you provide when you register for our service. The aggregated, non-personal data products we offer (such as broken-link inventories and domain rating signals) are sourced exclusively from legally permissible channels, including publicly available web pages and verified third-party data providers. We ensure that any third-party partners we work with are fully compliant with applicable data protection laws, including the GDPR, and are contractually obligated to uphold privacy standards.

3. Sharing Your Information

a. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, information technology and related infrastructure, customer service, email delivery, and auditing services.

b. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency). Broken Links may also use your data for legal purposes in order to defend or enforce any legal right Broken Links may have arising from improper use of our site or services.

c. Business Transfers: Your personal information may be transferred if we undergo a merger, acquisition, or asset sale. In the event of a merger, acquisition, or transfer, and a request for deletion has been made by you, all corporate entities will receive such request, and will act appropriately. In the event of discontinuing services due to the deletion of this data, you will lose access to all services provided by all corporate entities under Broken Links’s (or its successor’s) control.

4. Your Data Protection Rights Under GDPR

Broken Links’s Services are not intended for use by any minor, and the User must be of legal age and under no disability to consent to a contract in their jurisdiction or in the applicable jurisdiction under which these Policies will be enforced. The jurisdiction’s laws which would afford Broken Links the most protection will be the controlling law for any legal action arising from this clause. Any information retained from a minor, upon notification of such access, will be immediately destroyed by Broken Links, and Services and access to all sites provided will be immediately discontinued.

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your data, including:

• Withdrawal of the User’s consent at any time. Users have the right to withdraw their consent to data processing after they have previously given their consent to the processing of their personal data under other provisions of this Privacy Policy.
• Object to the processing of the User’s data. Users have the right to object to the processing of their personal data if the processing is carried out on a basis in contravention of this Privacy Policy.
• Access of Data. Users have the right to learn if data is being processed by Broken Links, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the data undergoing processing in a structured, commonly used, and machine-readable format, except where doing so may expose Broken Links to criminal or civil liability.
• Verify and seek rectification. Users have the right to access their data to verify the accuracy of the data and ask for it to be updated where necessary.
• Restrict the processing of the User’s data. Users have the right, under certain circumstances as laid out in the other provisions of this Privacy Policy, to restrict the processing of their data. In this case, Broken Links may still store data but will not process it for any other purpose.
• Request deletion of personal data. Users have the right, under the provisions of this Privacy Policy, to obtain the erasure of their personal data from Broken Links’s network and systems.
• Lodge a complaint. Users have the right to lodge a complaint with Broken Links regarding the practices and provisions in this Privacy Policy or how the User’s data is processed. Broken Links will return an initial response within fourteen (14) business days of receipt. Users also have the right to lodge a complaint directly with their national or regional data protection authority.

To exercise any of these rights, contact us at [email protected]. We will respond within the timeframes required by applicable law. Broken Links may periodically erase personal data stored in the account of a User where retention is no longer necessary, except where retention is required to comply with governmental regulations or applicable laws.

The User also understands that if they opt out of optional features described in this Privacy Policy, their experience may be limited.

5. Data Security and Data Processing Location

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and accidental loss, destruction, or damage. However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Broken Links is not responsible for breaches caused by the negligence or actions of a User, including, but not limited to, insecure passwords, re-using passwords on other sites, or breaches resulting from or pertaining to the use of Broken Links services. The User is solely responsible for any security breaches of their systems and Broken Links retains no moral, legal, or other obligation to monitor the Services provided for security or any other form of breach.

Broken Links will process data at our location, and, at our discretion, may process data at remote locations around the world for its representatives, agents, or vendors, and at locations of our internal and public systems. In some cases, the User’s data may be transferred to a country other than the User’s country, depending on the User’s location.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time, at our sole discretion. Notice of such changes will be made by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, the right to request deletion of your personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise any California privacy right, contact us at [email protected]. We will not discriminate against you for exercising these rights.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Support email: [email protected]

Mailing address: Two Phase LLC, PO Box 14672, Jackson, WY 83002

Physical office: Two Phase LLC, 680 South Cache Street, Unit 100, Jackson, WY 83001